Recently, GlassWerks was featured on the BBB of Minnesota and North Dakota’s blog for our work with the BBB (Better Business Bureau) and SBDC (Small Business Development Center) providing resume-building work for business students from St. Cloud State University (SCSU) while we benefit from their help growing our brand! We were asked to be part of this program because we are a BBB accredited local, small business.
The BBB and SBDC have partnered together for more than six years, trying to build up the local business community in central Minnesota and create trust between consumers and businesses. The SBDC is based out of an office on the campus of St. Cloud State University, and provides free, confidential consulting to entrepreneurs and small business owners.
Becoming A BBB Accredited Business
We put our listing on the BBB website in 2010, and became BBB accredited that same year. This was definitely a source of credibility for us with customers, and we’ve but the BBB badge on our website and all of our marketing material since. We also frequented education focus luncheons put on the BBB to learn more about marketing our business.
GlassWerks’ Involvement With SBDC
At GlassWerks, we’ve been involved with the SBDC since 2011. We were interested in improving our personnel infrastructure, and were able to work with two junior counselors from SBDC.
These junior counselors were actually graduate students in the Industrial/Organizational Psychology program at SCSU’s Herberger Business School. With their help, we were able to clarify staff roles throughout the business and improve their function and flow. They helped us create task-oriented job descriptions, empower our staff and made us more efficient.
We’re proud to have been able to work with these two organizations, and appreciate the opportunities we’ve had because of these partnerships.